How to find your username
Here's what you need to do to recover your username.
You had to enter a username to register for My Account. If you've forgotten your username, go to the My Account sign-in page and click Recover username.
You will be asked to provide the following information to confirm your identity:
- Person ID number
- Surname (last name)
- Date of birth
- Last three digits of your social insurance number
Once you've entered this information, we will send you an email that includes your username and a link to sign in to My Account.