Contact us

Want to address your questions online?

Ask your question when it's on your mind. We'll get back to you during our office hours.

Web enquiry form

If you're a plan member, use our secure online form by signing in to My Account.
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Registration numbers

CRA : 0361899
PBSA: P085498


Phone and fax

Phones are answered Monday—Friday, 8:00 a.m.—4:30 p.m. PT.

Please have your Person ID ready when you call.

General enquiries

Phone
Toll-free in Canada and U.S.:
1-888-440-0111

Fax
250-953-0412

Retired members

Phone
Toll-free in Canada and U.S.:
1-866-322-8277

Fax
250-953-0431

Media enquiries

For media enquiries, contact the director of Strategic Communications:
250-356-5836.

Plan governance

For questions about plan governance, rules or decisions contact the College Pension Board Secretariat.

BC Pension Corporation

For general, non-specific plan enquiries

Phone:
Victoria: 250-387-1014
Toll-free in Canada and the U.S.:
1-800-663-8823

Website: bcpensioncorp.ca

Health and dental

For questions about your extended health care or dental coverage and claims, contact Green Shield Canada.

Monday—Friday
5:30 a.m.—5:30 p.m. PT

Phone
1-888-711-1119

Website
greenshield.ca

Mailing address

College Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Courier address

BC Pension Corporation Office
College Pension Plan
2995 Jutland Road
Victoria, BC V8T 5J9

Pension education

For questions about pension education, contact Client Education.

Phone
Toll-free in Canada and U.S.:
1-877-558-5571

Fax
250-953-0406

Enquiries about plan governance

For questions relating to plan governance, rules or decisions, please contact the College Pension Board Secretariat.