What can we help you with?


I'm new to the plan and want to know more

Welcome to the plan will get you started

I want to manage my personal information

You can do that with My Account

I want to check my pension payment dates

Our payment schedule will help you plan

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News for retired members

Are you in the loop? Check out Pension Life for COLA news, the trustee message and useful resources.

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Report to Members

The 2023 Report to Members is now available

Read the report

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Extended health care survey update

We want to better understand how the plan’s extended health care (EHC) coverage for retired members is meeting your needs.

This February, we are emailing survey invitations to retired plan members living in Canada who have an email address in My Account. The survey asks your thoughts about EHC.

We are looking forward to seeing the results and will provide an update later in the year.


In case you missed it...


Self-service status inquiry

Our newest online service allows you to check the status of your service requests quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any requests within the last 365 days.

Sign in or register now

Go paper-free

Choose to receive email notifications when digital versions of important pension statements, T4a, and Pension Life are available online. Select your communication preferences when you register or sign in. Update your choice at any time under Account settings.

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Your pension questions answered

No matter where you’re at on your pension journey, our engaging online courses and webinars can help you make the most of your pension

Start learning today

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