Contact us

How can we help?

Check out these popular topics for quick answers:

• Update your personal information
• Options after leaving your job
• About your person ID number
• View and print your official tax receipts (T4As or NR4s)
• Extended health and dental booklet
• Pension payment dates
• Report the death of a plan member
• Update a beneficiary

Message Centre

Get in touch using Message Centre, your secure personal pension inbox. Sign in to My Account and navigate to the envelope icon in the top right corner.

New to Message Centre: Now you can check on the status of your service request quickly and easily, anytime. Simply sign in to My Account and use Message Centre to review the progress of any request in the last 365 days.

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Phone

Call us toll-free in Canada and the U.S. from 8:00 am to 4:30 pm (PT), Monday through Friday. Ask us about assistance in Korean, Cantonese, Mandarin, Italian, Arabic or French.

Please have your Person ID number ready when you call.

Fax

Address

Registration numbers

CRA : 0361899
PBSA: P085498