Contact us

How can we help?

Check out these popular topics for quick answers:



Message Centre

Get in touch using Message Centre, your secure personal pension inbox. Sign in to My Account and navigate to the envelope icon in the top right corner.
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Phone

Call us toll-free in Canada and the U.S. from 8:00 am to 4:30 pm (PT), Monday through Friday. Ask us about assistance in Korean, Cantonese, Mandarin, Italian, Arabic or French.

Please have your Person ID number ready when you call.

General enquiries

1-888-440-0111

Retired members

1-866-322-8277

Pension education

1-877-558-5573


Fax

General enquiries

250-953-0412

Retired members

250-953-0431

Pension education

250-953-0415


Address

Member mail & forms

College Pension Plan
PO Box 9460
Victoria, BC V8W 9V8

Couriers only

BC Pension Corporation Office
College Pension Plan
2995 Jutland Road
Victoria, BC V8T 5J9


Contact the board

For questions about plan governance, rules or decisions contact the College Pension Board Secretariat.

Media enquiries

media@pensionsbc.ca


Registration numbers

CRA : 0361899
PBSA: P085498


Health and dental

Contact Green Shield Canada directly for questions about your retirement health and dental coverage and claims.

1-888-711-1119