Stay informed about your pension

Find out how to keep in touch so you never miss an important update from the plan.


It may be some time before you’re ready to retire. But even if you’re just starting out in your career, it’s important for you to check in regularly with the plan.


When we’ll contact you

Every year, you’ll receive a Member’s Benefit Statement from the plan. If you’ve opted in to digital communications, you’ll get an email when your statement is ready in My Account. Otherwise, you’ll receive a paper copy from your employer or in the mail.

Check your statement carefully every year to make sure your information is up to date. This includes your contact information, your spouse and any named beneficiaries.

Along with the Member’s Benefit Statement, you’ll also find the Report to Members. This report contains information about your plan, including a summary of the plan’s financial performance, plan rule changes and a message from plan trustees.


Changes in your life and career affect your pension

There are many life and career changes that can affect your pension, including:

  • Changing your job
  • Taking a leave of absence
  • Starting or ending a spousal relationship
  • Taking time off work because of illness or injury
  • Starting a family

Explore the resources on this website to understand what life and career changes could mean for your pension.


How to get in touch with the plan

The fastest and easiest way to get in touch with the plan is through Message Centre in My Account. Message Centre is a secure channel for sending and receiving personal messages and attachments online. It’s a convenient, safe way of keeping all your online pension interactions in one place.


Pension pro tip

You don’t need to check the plan website daily to get the latest updates on your plan. Find us on Twitter to get important news and updates delivered directly to your social media feed.

Follow us on Twitter

Skip the paper cuts

Register for My Account today to opt in to paper-free communications and receive email notifications when your latest pension information is available.

Register for My Account